How to Handle Customer Complaints About Your Local Business

In these How to Handle Customer Complaints About Your Local Business presentations, you get a beautifully designed and fully editable in Canva slide decks. 

Yes You Get 2 Presentations (What can we say...its a beefy topic!)

Here's what we're covering in these presentations:

Part 1

> How to Handle Customer Complaints About Your Local Business

> What Are Customer Complaints?

> Where Are Customers Most Likely to Complain?

> What Do Customers Typically Complain About? 

> Slow Customer Service

> Out of Stock Inventory or Unavailable Services

> Low-Quality / Defective Products or Service

Part 2

> No Follow Up

> How Should Local Businesses Handle Complaints

> Here’s How You Can Support Your Employees to Properly Handle Customer Complaints? 

> Creating a Clearly Written Complaint Handling Document

> Giving Your Staff Resources to Resolve Complaints

> Re-evaluating How Your Business Handles Complaints Routinely

> Final Thoughts On Customer Complaints


If you are a marketing professional, agency owner or consultant, this is an amazing presentation to position yourself as an industry expert!

This is ideal to present in front of Live audiences whether In person or over Facebook Live, LinkedIn or YouTube. Optionally, you could record this presentation and upload to a platform of your choosing at a later time.